We collect information you provide directly, including:

• Contact details — name, email address, phone number.
• Delivery information — shipping address, city, province, and postcode.
• Order details — the items you purchase, quantities, and prices.
• Communications — messages or enquiries you send us.

We do not store payment card details. Online payments are processed securely through PayFast, which has its own privacy policy.

• To process and fulfil your orders.
• To send you order confirmations and shipping updates.
• To send our newsletter — only if you have subscribed. You can unsubscribe at any time.
• To respond to your questions and support requests.
• To improve our website and products.

We do not sell or rent your personal information. We share data only when necessary to fulfil your order or operate our service:

• Delivery partners — to arrange shipment of your order.
• Payment processors — PayFast, to handle online payments securely.
• Email service providers — to send transactional and marketing emails.

We retain your order and account information for as long as needed to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

Our website uses essential cookies to keep your shopping cart working and to remember your session. We may also use analytics cookies to understand how visitors use the site. No tracking cookies are shared with third-party advertisers.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data.
• Opt out of marketing emails at any time.

To exercise any of these rights, please contact us at saajtraditionbahawalpur@gmail.com.

We take reasonable technical measures to protect your information from unauthorised access, loss, or misuse. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this page periodically.

For any privacy-related questions, contact us at saajtraditionbahawalpur@gmail.com.